Effective Date: May 2025
Company Name: Urban Pro Construction Corp. operating as Urban Fence and Deck
Address: 7693 Charnwood Ave, Niagara Falls, ON L2H 3E2, Canada
Contact: info@urbanfenceanddeck.ca | +1 437 922 9070
1. Who We Are
Urban Fence and Deck is a Canadian construction company providing fence and deck installation services across Ontario and British Columbia. We respect your privacy and are committed to protecting the personal information you share with us through our website urbanfenceanddeck.ca, by phone, or in person.
2. Personal Information We Collect
We may collect the following information when you fill out forms or contact us:
- Name and contact details (phone number, email address, city).
- Project details you submit via our “Get a Quote” calculator or email.
- Any photos or attachments you voluntarily share.
We do not collect sensitive information (such as credit card data) directly on this website.
3. How We Use Your Information
Your information is used solely for:
- Providing estimates and responding to inquiries.
- Preparing project quotes and service agreements.
- Improving our services and customer experience.
- Complying with Canadian laws and tax obligations under CRA (when applicable).
We do not sell, trade, or rent users’ personal information to others.
4. Cookies and Analytics
Our website may use basic cookies to enhance user experience and Google Analytics to collect anonymous traffic data (e.g., page views, device type, browser language).
You can choose to disable cookies in your browser settings at any time.
5. Embedded Content from Other Websites
Pages on this site may include embedded content (such as videos or Google Maps). Embedded content from other websites behaves exactly as if you visited the other website. These websites may collect data about you, use cookies, and monitor your interaction with that content. We are not responsible for their privacy practices.
6. Who We Share Data With
We share data only with trusted third parties necessary to run our business, such as:
- Email hosting and domain provider (Hostinger).
- Analytics tools (Google Analytics).
All third parties are compliant with the Personal Information Protection and Electronic Documents Act (PIPEDA).
7. Data Retention
We keep project and contact information for up to 2 years for follow-ups or warranty purposes unless you request deletion earlier. Data is stored securely in encrypted cloud systems.
8. Your Rights
Under PIPEDA, you have the right to:
- Request access to the information we hold about you.
- Request correction or deletion of your data.
- Withdraw consent for future communications.
You can make such requests by emailing info@urbanfenceanddeck.ca.
9. Security of Your Information
We use SSL encryption on our website and store data on secure servers. While no method of transmission over the Internet is 100% secure, we maintain industry-standard practices to protect your data from unauthorized access or misuse.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect new practices or legal requirements. The updated version will always be posted on this page with a new “Effective Date”.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
📧 info@urbanfenceanddeck.ca
📞 +1 437 922 9070
📬 7693 Charnwood Ave, Niagara Falls, ON L2H 3E2, Canada