Effective Date: June 2026
Company Name: Urban Pro Construction Corp., operating as Urban Fence and Deck
Address: 7693 Charnwood Ave, Niagara Falls, ON L2H 3E2, Canada
Contact: info@urbanfenceanddeck.ca | +1 437 922 9070
1. WHO WE ARE
Urban Fence and Deck (operated by Urban Pro Construction Corp.) is a Canadian construction company providing fence and deck installation services across the Greater Toronto Area and the Niagara region of Ontario. We respect your privacy and are committed to protecting the personal information you share with us through our website (urbanfenceanddeck.ca), by phone, or in person.
2. PERSONAL INFORMATION WE COLLECT
We may collect the following information when you fill out a form on our website or contact us directly:
– Your name and contact details (phone number, email address, city or service area).
– Project details you provide when requesting a quote or estimate.
– Any photos or attachments you choose to share with us.
We do not collect or store payment information (such as credit card numbers) on this website.
3. HOW WE USE YOUR INFORMATION
We use the information you provide solely for the following purposes:
– Responding to your inquiries and providing estimates.
– Preparing project quotes and service agreements.
– Scheduling and carrying out fence and deck work.
– Improving our services and customer experience.
– Meeting our legal and tax obligations under applicable Canadian law, including reporting to the Canada Revenue Agency (CRA) when required.
We do not sell, trade, or rent your personal information to anyone.
4. COOKIES AND ANALYTICS
Our website uses cookies to support core functionality and to improve your browsing experience. We also use the following tools to understand how visitors use our site and to measure our advertising:
– Google Analytics — collects anonymous traffic data such as page views, device type, and browser language.
– Microsoft Clarity — helps us understand how visitors interact with our pages through aggregated, anonymized usage data.
– Meta (Facebook) Pixel — measures the effectiveness of our advertising and allows us to show relevant ads to you on Facebook and Instagram. You can manage your ad preferences directly in your Facebook and Instagram account settings.
You can choose to disable cookies at any time through your browser settings. Disabling cookies may affect how some parts of the website function.
5. EMBEDDED CONTENT FROM OTHER WEBSITES
Pages on this website may include embedded content (such as videos or maps). Embedded content from other websites behaves exactly as if you had visited that other website directly. These third-party websites may collect data about you, use cookies, and monitor your interaction with that content. We are not responsible for the privacy practices of these external websites.
6. WHO WE SHARE DATA WITH
We share your information only with trusted service providers who help us operate our business, including:
– Hostinger — our website hosting and email/domain provider.
– Cloudflare — provides website security, performance, and content delivery.
– Google (Analytics) and Microsoft (Clarity) — website analytics.
– Meta Platforms (Facebook/Instagram) — advertising measurement.
We require these providers to handle your information responsibly and in a manner consistent with the Personal Information Protection and Electronic Documents Act (PIPEDA).
7. DATA RETENTION
We keep your project and contact information for as long as necessary to provide our services, to follow up on your inquiry, and for the duration of any applicable warranty period. You may request deletion of your information at any time, and we will remove it unless we are required to retain it for legal or tax purposes. Data is stored securely in encrypted systems.
8. YOUR RIGHTS
Under PIPEDA, you have the right to:
– Request access to the personal information we hold about you.
– Request correction or deletion of your information.
– Withdraw your consent for future communications at any time.
To make any of these requests, please email us at info@urbanfenceanddeck.ca.
9. SECURITY OF YOUR INFORMATION
We use SSL encryption on our website and store data on secure servers. While no method of transmission over the Internet is completely secure, we maintain industry-standard safeguards to protect your information from unauthorized access, loss, or misuse.
10. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The current version will always be posted on this page with an updated Effective Date.
11. CONTACT US
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
Email: info@urbanfenceanddeck.ca
Phone: +1 437 922 9070
Mail: 7693 Charnwood Ave, Niagara Falls, ON L2H 3E2, Canada
